Shipping policy

Where we deliver

We deliver to addresses in the United Kingdom.

Shipping cost

Shipping is free on every order.

Delivery times

Orders usually arrive within 4 to 10 business days. These times are estimates and can be longer during busy periods or because of carrier delays.

Tracking

As soon as your order ships, you will receive an email with your tracking number. If your order contains several items, they may arrive in separate parcels.

Delivery problems

Please make sure your delivery address is complete and correct. If your parcel has not arrived 20 business days after you placed your order, or the tracking shows a problem, contact us at contact@casorela.com and we will send the order again or refund it.