Shipping policy

Shipping

Where we deliver

We deliver throughout the United Kingdom.

Shipping cost

Shipping is free on all orders.

Processing and delivery times

Orders are processed within 1 to 3 business days. Once your order has shipped, delivery usually takes 4 to 15 business days. These times are estimates and can be longer during peak periods or because of carrier delays.

Tracking

As soon as your order ships, you will receive an email with your tracking number. If your order contains several items, they may arrive in separate parcels.

Delivery problems

Please make sure your shipping address is complete and correct. If your parcel has not arrived 30 business days after shipping, or the tracking shows a problem, contact us at contato@casorela.com and we will resend the order or refund it.